Investments in safety

The Group's investment in high technology solutions to increase the level of security, simplify and reduce device operating activities by the colleagues at branches, remained unaltered, with over 1,400 actions undertaken to strengthen defences at Group branches.
A substantial commitment enabled the implementation at the first 50 subsidiaries of the “Global Security System”, an innovative protection system that combines traditional security devices with remote monitoring. Furthermore, the new service “Steward di Controllo Ingressi in Filiale” (Branch Entrance Control Steward), based on the use of unarmed operators specialised in security, was tested.