Commitments for 2007-2009 and our achievements

WE SAID:

WHAT WE HAVE ACHIEVED IN THE THREE-YEAR PERIOD:

Certainty that the process of supplier selection is transparent and fair and setting up of a cooperative relationship based on dialogue and mutual trust

We have extended the e-sourcing portal to a larger number of product categories and consolidated the relationship with our suppliers through the development of a “suppliers rating system” which is currently underway

Promotion of the environmental sustainability among suppliers to reduce the negative impact along the supply chain

We have introduced eco-compatibility criteria in supply contracts for the purchase of technological products and required 1,700 suppliers, who registered on our portal, to fill in a questionnaire on social and environmental responsibility practices.

In 2009, the overall expenses incurred by Intesa Sanpaolo for purchases totalled 3.16 billion euro, divided as follows:

Breakdown of administrative expenses by category

Breakdown of administrative expenses by category (%)

  2009 2008 2007
IT services 26.9 28.9 28.9
Real Estate management 24.9 21.9 22.2
General structure costs
and services rendered by third parties
19.4 19.0 189
Professional and legal 17.7 18.3 17,2
Advertising and promotional 5.4 6.5 6.7
Other administrative expenses 5.7 5.4 6.1